Services
Virtual assistants offer a multitude of advantages
At Ligare, we specialize in finding solutions amidst the diversity of healthcare needs, ensuring that virtual assistants become your strategic partners in delivering exceptional care and streamlining your healthcare practice.
Virtual assistants offer a multitude of advantages, making them invaluable assets to healthcare professionals. Firstly, they significantly reduce operating costs, allowing healthcare organizations to allocate resources more efficiently.
By handling clerical tasks, medical documentation assistance, scheduling, and intake procedures, virtual assistants free up valuable time for clinicians, enabling them to maximize their potential and focus on delivering top-notch patient care.
This enhanced attention to patients not only boosts the quality of care but also increases patient retention rates.
What we do
Virtual Billing Administration
- Improve overall billing efficiency
- Data driven decisions
- Payroll Cost Reduction
Virtual Intake Administration
- Increase patient intake via web referral opportunities
- Improve intake operational efficiency
- Payroll Cost Reduction
Virtual Medical Assistants
- Streamline clinicians ability to deliver quality care
- Increase clinician visit productivity
- Improve documentation efficiency -> improving billing efficiency
Who can benefit?
Home Healthcare Agencies
Hospice Care Agencies
Physician Practices
Specialty Clinics (ex. Wound Care, Dialysis, Vascular, Digestive, Plastic Surgery)
Skilled Nursing Facility (SNF)
Assisted Living Facility
Board and Care Facilities
Healthcare/Medical providers
How we can help
- Documentation Management: Ensure that all documentation is accurate, up-to-date, and compliant with regulations
- Customer Service: Expertly handle incoming calls, faxes, and patient inquiries, and coordinate clinician/patient scheduling
- Administrative Support: Provide assistance with data entry, scheduling, and medical records management
- Referral Management: Streamline the organization of referrals from various sources, including online portals, hospital case managers, and marketers for enhanced efficiency
- Customer Service: Deliver swift responses to referrals and inquiries, improving client satisfaction and boosting conversion rates
- Insurance Eligibility Check: Conduct a thorough insurance eligibility check for seamless admission
- Appointment Reminders: Send timely reminders to clinicians, reducing the chances of missed appointments and improving patient care continuity
- Visit Note Closure: Assist in closing visit notes promptly, facilitating accurate and timely documentation
- Lab Result Follow-Up: Evaluate laboratory test results and promptly alert clinicians to any abnormal findings or outcomes
- Automated Payroll Processing: Streamline the entire payroll process, from calculating employee salaries and deductions to generating pay stubs
- Timekeeping Integration: Maintain and update time and attendance records to accurately track employee work hours, including overtime and paid time off
- Recordkeeping and Reporting: Maintain organized payroll records, including employee profiles, pay histories, and tax-related documents, and assist with year-end reporting
Why Choose Ligare?
- Resourceful, efficient, accurate, trustworthy. The client has more time to focus more on the operations while assigning the admin tasks to outsourced employees who are ready to take multiple assigned task.They are resilient and hardworking.
- Medical Knowledge: Having staff members with medical backgrounds, such as nurses or medical coders, can enhance the company's credibility and ability to handle complex medical tasks.
- Empathy and Patient Care: In roles that involve patient interaction, staff members who exhibit empathy, compassion, and strong communication skills can greatly enhance the patient experience.
- Specialized Skills: Staff members with specialized skills such as medical billing, telehealth support, or patient engagement can showcase the company's versatility and capacity to address specific needs.
- Attention to Detail: Accuracy is critical in tasks such as medical coding and billing. Staff members who excel in attention to detail can minimize errors and ensure compliance
- Technological Proficiency: Staff members who are tech-savvy and can easily adapt to different software platforms and tools can efficiently manage tasks and enhance productivity.
